Privacy Policy

1. Introduction

Intellixio "we," "our," or "us" respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use, disclose, retain, and protect your personal information when you visit our website or use our services, and tells you about your privacy rights and legal protections.

This privacy policy applies to all information collected through our website (https://intellixio.com), services, sales, marketing, or events. Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

2. Data We Collect

We collect several types of information for various purposes to provide and improve our services to you. Depending on how you interact with us, we may collect the following categories of information:

• Personal Identifiers - includes first and last name, email address, phone number, postal address, unique personal identifiers, online identifiers, IP address, account login details, and other similar identifiers.
• Commercial Information - includes records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
• Technical Data - includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information, and other technology identifiers on the devices you use to access our website or services.
• Usage Data - includes information about how you use our website, products, and services, such as: pages visited, time spent on pages, click-through patterns, and features used.
• Content Data - information and content that you provide when using our services, including data processed through our AI systems, communications and interactions with us and our platforms.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct interactions: You may provide us with your personal information when you fill out forms, create an account, subscribe to our services, request information, or communicate with us.
• Automated technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies.
• Third parties: We may receive personal information about you from various third parties, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. We use your personal data for the following legitimate purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand how you use our services
• To develop new products, services, features, and functionality
• To communicate with you about our services, including updates, security alerts, and support messages
• To process transactions and manage your account
• To provide customer support
• To generate analytics and measure the effectiveness of our marketing
• To enforce our terms, conditions, and policies
• To comply with legal obligations

5. Legal Basis for Processing

We will only process your personal data if we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In most cases, the legal basis will be one of the following:

• Consent: Where you have consented to our use of your personal data.
• Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legal obligation: Where we need to comply with a legal or regulatory obligation.
• Legitimate interests: Where necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Service providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business partners: Business partners with whom we jointly offer products or services.
• Affiliates: Companies related by common ownership or control.
• Legal requirements: We may disclose your information where required to do so by law or subpoena.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal data, the transmission of personal data to and from our website or services is at your own risk. You should only access our services within a secure environment.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. International Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Bangladesh and choose to provide information to us, please note that we transfer the data, including personal data, to Bangladesh and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

10. Your Data Protection Rights

Depending on your geographical location and applicable laws, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectification if your personal data is inaccurate or incomplete
• The right to erasure (the “right to be forgotten”)
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent at any time

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

11. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

We use different types of cookies:

• Essential cookies: Required for the operation of our website. They include, for example, cookies that enable you to log into secure areas.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
• Functionality cookies: Enable us to personalize our content for you and remember your preferences.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: